Shipping policy
Shipping
When will I receive my order?
It usually takes 3-7 days to process an order, after which it will be shipped.
Where is my order shipped from?
We work with an on-demand company that handles orders with facilities worldwide. Depending on your location, orders are fulfilled and shipped from the facility that can do this most efficiently.
Will I be charged customs fees for my order?
For international orders, additional customs and tax fees may apply. These fees are beyond our control and are determined by the local customs office. Customs policies vary from country to country, so please contact your local customs office directly to find out if any duties or taxes will be applied to your purchases.
My order should have arrived by now, but I haven't received it yet. What should I do?
Before contacting us, please help us by doing the following:
- Check the shipping confirmation email for any errors in the delivery address.
- Ask at your local post office if the package has been left there.
- Check with your neighbors to see if the courier left the package with them.
If the delivery address was correct and the package wasn’t left at the post office or with your neighbors, contact us at contact@car-poster.shop with your order number.
If you found an error in your delivery address, we can send you a replacement order, but shipping will be at your own cost.
Orders
How are the products created?
We work with a print-on-demand dropshipper. They have locations worldwide. Depending on where you are, orders will be processed and shipped from the facility that can do this most efficiently.
How can I track my order?
You’ll receive a tracking link via email when your order is shipped. If you have any questions about tracking or your shipment, feel free to email us at contact@car-poster.shop.
I received the wrong/damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this quickly, please email us at contact@car-poster.shop within a week with photos of the damaged product, your order number, and any other details you have about your order. We’ll get back to you with a solution as soon as possible.
Returns
What is your return policy?
We work with a print-on-demand provider, meaning items are only made once they are ordered. To avoid overproduction, we kindly ask you to consider the environment and refrain from ordering unnecessary products.
If there is an issue with your order, you can return it within 14 days. Please let us know if something is wrong with the order or if you are dissatisfied by contacting us at contact@car-poster.shop.